PROTECTION OF PERSONAL INFORMATION
Data protection is a high priority for us and we want to be open and transparent about how we process your personal data. We have therefore drawn up a policy on how your personal data is processed and protected.
Why do we use your personal information?
We use your personal data to fulfill our obligations in connection with legislation, court orders and government decisions. This includes the use of your personal data for the collection and verification of accounting information for compliance with accounting rules.
What types of personal information do we use?
We use the following categories of personal information
- customer number
- order number
- Name
- mailing address
- Phone number
- Email address
- transaction amount
- transaction date
What legal right do we have to use your personal information?
The use of your personal data is necessary for us to fulfill our legal obligations.
How long do we keep your data?
We store your data in accordance with the Danish Accounting Act. Thereafter, all information will be deleted or anonymized in such a way that the information can no longer identify you
Who is responsible for your personal information?
The Provider is responsible for the personal information you provide to us and is responsible for your personal information under applicable data protection law.
Where do we store your data?
The information that we collect about you is stored in Denmark, specifically at CompuSoft A/S Danish hosting centers and the provider’s own server. Such transfer of your personal information is carried out in accordance with applicable legislation.
Who has access to your data?
Your data is only used by trusted personnel of the provider. The provider acts as the data controller of your personal data and uses the personal data in its own ways. However, the provider uses several data processors to ensure that we can deliver the desired product and service to our customers. We never convey, sell or exchange your personal information to third parties for marketing purposes outside the provider. Personal information disclosed to third parties is only used to serve you. Under each named process below you can find the individual categories of third parties.
- Payment card transactions: DIBS or QuickPay
- Booking Transactions: CompuSoft A/S
What are your rights?
The right of access:
You have the right at any time to know what personal data we have registered about you. Contact the Provider and we will send your personal information via email.
The right to correct data:
You have the right to request that your personal data be corrected if it is inaccurate, including the right to have incomplete data completed.
The right to delete data:
You have the right to have the personal data we use deleted at any time, except in the following situations:
- You have an open case with us.
- You have an open order that has not yet been completed
- You have a financial outstanding balance with the provider, regardless of payment method
- You are suspected of having or have abused our services within the last four years
- Your debt has been resold to a third party within the last three years or within one year for deceased customers
- If you have made a purchase, we will retain your personal information in connection with your transaction for accounting purposes
Your right to object to use based on legitimate interests:
You have the right to object to the use of your personal data based on the legitimate interests of the provider. The provider will not continue to use your personal data unless we can demonstrate a legitimate reason for its use that overrides your wishes and rights and/or based on legal requirements.
Your right to object to direct marketing:
You have the right to object to direct marketing, including profile analysis for direct marketing purposes.
- By contacting the provider directly.
The right to limited use:
- You have the right to request restricted use of your personal data by the provider in the following circumstances:
- If you object to use based on the provider’s legitimate interests, the provider must restrict all use of the personal information in question while checking whether our legitimate interests override yours.
- If you believe that your personal data is incorrect, the provider must restrict all use of that data while the accuracy of that personal data is verified.
- If the processing is unlawful, you can oppose the erasure of your personal data and instead request restricted use of your personal data
- If the provider no longer needs your personal data, but it is required in order to enforce a legal claim.
How can you exercise your rights?
We take data protection very seriously, which is why you can always contact the provider with inquiries.
The right to complain to a supervisory authority:
If you believe that the provider is processing your personal information incorrectly, you can contact CompuSoft at info@compusoft.dk. You also have the option to complain to the Danish Data Protection Agency.
